Return shipment form
for claims and repairs
You would like to return a loan to us, have ordered an item incorrectly or an item was delivered incorrectly by us? You would like to register a quality-related claim or repair?
To ensure a smooth handling process, we ask you to fill out the return form as detailed as possible and attach it to the goods, for the purpose of accurate allocation.
In case of a quality-related claim or repair, this is important:
Before you return the goods to us, please contact our support team (firstname.lastname@example.org). It may be possible to avoid unnecessary returns. Thank you!